SAP Reports / Programs | Customer Service | Customer Interaction | Customer Interaction Center(CS-CI-CIC) SAP CS
CCMCLB01 SAP ABAP Report - Call Center Callback - Change Callback Status
CCMCLB01 is a standard Executable ABAP Report available within your SAP system (depending on your version and release level). Below is the basic information available for this SAP report including which OBJECTS it interacts with such as TABLES, FUNCTION MODULES, INCLUDES ETC. Also check out the submitted Comments related to this SAP report or see any standard documentation available.
If you would like to execute this report or see the full code listing simply enter CCMCLB01 into the relevant SAP transactions such as SE38 or SE80
ABAP code to call this SAP report using the submit statement
This report can be called from another progam/report simply by using the ABAP SUBMIT statement, see below for example ABAP code snipts of how to do this.
SUBMIT CCMCLB01. "Basic submit
SUBMIT CCMCLB01 AND RETURN. "Return to original report after report execution complete
SUBMIT CCMCLB01 VIA SELECTION-SCREEN. "Display selection screen of submitted report to user
See more syntax options for the ABAP SUBMIT statement
Text pool values
Title: Call Center Callback - Change Callback Status
Text Symbol: 001 = Total pending:
Text Symbol: 002 = Total switched:
INCLUDES used within this REPORT CCMCLB01
No INCLUDES are used within this REPORT code!
TABLES used within REPORT and the associated SELECT statement:
No SAP DATABASE tables are accessed within this REPORT code!
Function Modules used within report and the associated call statement:
CCM_CLB_SET_CLBSTAT CALL FUNCTION 'CCM_CLB_SET_CLBSTAT' EXPORTING ICLB = CCMCLBS IMPORTING CLBSTAT = CLBSTAT EXCEPTIONS ERR_SET_CLBSTAT = 1 OTHERS = 2.
ENQUEUE_ECCMCLBS CALL FUNCTION 'ENQUEUE_ECCMCLBS' EXPORTING CALLBACKID = CCMCLBS-CALLBACKID EXCEPTIONS FOREIGN_LOCK = 1 SYSTEM_FAILURE = 2 OTHERS = 3.
DEQUEUE_ECCMCLBS CALL FUNCTION 'DEQUEUE_ECCMCLBS' EXPORTING CALLBACKID = CCMCLBS-CALLBACKID EXCEPTIONS OTHERS = 1.
Contribute (Add Comments)
Although this basic information may have limited use it does provide an easy to find location to store any knowledge about this program/report.
The contribute/comments section below therefore offer's an opportunity for anyone to add additional information. This can be anything from useful hints, tips and screen shots to relevant SAP notes or anything else you feel is relevant to this report.
This will then be available for everyone to easily find by simply searching on the report name CCMCLB01 or its description.