SAP Reports / Programs
RCCMREP02 SAP ABAP Report - Organization/Agent Call Volume Report
RCCMREP02 is a standard Executable ABAP Report available within your SAP system (depending on your version and release level). Below is the basic information available for this SAP report including which OBJECTS it interacts with such as TABLES, FUNCTION MODULES, INCLUDES ETC. Also check out the submitted Comments related to this SAP report or see any standard documentation available.
If you would like to execute this report or see the full code listing simply enter RCCMREP02 into the relevant SAP transactions such as SE38 or SE80
Transaction Code(s):
Below is a list of transaction codes which are relevant to this SAP report
RCCMREP02 - Organization/Agent Call Vol. (DNIS)
ABAP code to call this SAP report using the submit statement
This report can be called from another progam/report simply by using the ABAP SUBMIT statement, see below for example ABAP code snipts of how to do this.
SUBMIT RCCMREP02. "Basic submit
SUBMIT RCCMREP02 AND RETURN. "Return to original report after report execution complete
SUBMIT RCCMREP02 VIA SELECTION-SCREEN. "Display selection screen of submitted report to user
See more syntax options for the ABAP SUBMIT statement
Text pool values
Selection Text: AGNT = Agent
Selection Text: DATERNGE = Date range
Selection Text: DNIS = DNIS
Selection Text: PDORG = Organizational unit
Selection Text: TIMERNGE = Processing period
Title: Organization/Agent Call Volume Report
Text Symbol: 001 = (Check this box for all)
Text Symbol: 002 = Choose the agents
Text Symbol: 003 = Choose the DNIS
Text Symbol: 004 = Agent ID
Text Symbol: 005 = Name
Text Symbol: 006 = DNIS number
Text Symbol: 007 = DNIS description
Text Symbol: 008 = AGENT TOTALS
Text Symbol: 009 = Grand total
Text Symbol: 010 = Total calls
INCLUDES used within this REPORT RCCMREP02
INCLUDE CCM_MACROS.
TABLES used within REPORT and the associated SELECT statement:
No SAP DATABASE tables are accessed within this REPORT code!
Function Modules used within report and the associated call statement:
RH_DETERMINE_ORG_OBJID CALL FUNCTION 'RH_DETERMINE_ORG_OBJID' EXPORTING ORG_OBJECT_TYPE = 'O' * SET_MODE = * ORG_OTYPE_TEXT = * ACT_PLVAR = * ACT_SEARCH_STRING = '*' * SELECTED_OBJ_APPEND = F4_MODE = 'X' IMPORTING ORG_OBJECT_OBJID = LEVEL1 * tables * selected_objects = EXCEPTIONS NO_ACTIVE_PLVAR = 1 NO_OBJECT_ID_SELECTED = 2 OTHERS = 3.
CIC_USERS_WITH_PROFILES CALL FUNCTION 'CIC_USERS_WITH_PROFILES' EXPORTING OBJID = LEVEL1 TABLES ORGSTRUC = AGT_TAB ORGSTRUCPROF = PROFILE_TAB EXCEPTIONS PROFILES_NOT_FOUND = 1 OTHERS = 2.
REUSE_ALV_LIST_DISPLAY CALL FUNCTION 'REUSE_ALV_LIST_DISPLAY' EXPORTING I_CALLBACK_PROGRAM = G_REPID IT_FIELDCAT = GT_FIELDCAT[] TABLES T_OUTTAB = GT_TAB.
CIC_USERS_WITH_PROFILES CALL FUNCTION 'CIC_USERS_WITH_PROFILES' EXPORTING OBJID = LEVEL1ORGS-ORG TABLES ORGSTRUC = AGT_TAB ORGSTRUCPROF = PROFILE_TAB EXCEPTIONS PROFILES_NOT_FOUND = 1 OTHERS = 2.
Contribute (Add Comments)
Although this basic information may have limited use it does provide an easy to find location to store any knowledge about this program/report.
The contribute/comments section below therefore offer's an opportunity for anyone to add additional information. This can be anything from useful hints, tips and screen shots to relevant SAP notes or anything else you feel is relevant to this report.
This will then be available for everyone to easily find by simply searching on the report name RCCMREP02 or its description.
RCCMREP02 - Organization/Agent Call Volume Report RCCMREP02 - Organization/Agent Call Volume Report RCCMREP01 - Organization/Agent Time Report RCCMREP01 - Organization/Agent Time Report RCCM2_DISPLAY_CHECK_LOG - Display Configuration Check Log (Created by RCCM2BATCH) RCCM2_DISPLAY_CHECK_LOG - Display Configuration Check Log (Created by RCCM2BATCH)