SAP CRM_SSC_SRVREQ_CREATE Function Module for Create Service Requests









CRM_SSC_SRVREQ_CREATE is a standard crm ssc srvreq create SAP function module available within SAP R/3 or S/4 Hana systems, depending on your version and release level. It is used for Create Service Requests processing and below is the pattern details for this FM, showing its interface including any import and export parameters, exceptions etc. there is also a full "cut and paste" ABAP pattern code example, along with implementation ABAP coding, documentation and contribution comments specific to this or related objects.


See here to view full function module documentation and code listing for crm ssc srvreq create FM, simply by entering the name CRM_SSC_SRVREQ_CREATE into the relevant SAP transaction such as SE37 or SE38.

Function Group: CRM_SRVREQ_API
Program Name: SAPLCRM_SRVREQ_API
Main Program: SAPLCRM_SRVREQ_API
Appliation area:
Release date: N/A
Mode(Normal, Remote etc): Remote-Enabled
Update:



Function CRM_SSC_SRVREQ_CREATE pattern details

In-order to call this FM within your sap programs, simply using the below ABAP pattern details to trigger the function call...or see the full ABAP code listing at the end of this article. You can simply cut and paste this code into your ABAP progrom as it is, including variable declarations.
CALL FUNCTION 'CRM_SSC_SRVREQ_CREATE'"Create Service Requests
  EXPORTING
*  IS_CM_BIN_FILE_KEY =  "Key Structure for attachment of bin.  file to Content Mgmt

TABLES
   CT_HEADER =  "BO BusProcessND: Administration Data Trans. Header Create()
*  IT_PRODUCT_I =  "BO BusProcessND: Product data
*  IT_QUALIF =  "Qualification Requirement Set
*  IT_SCHEDULELINE =  "BO BusProcessND: Schedule line
*  IT_SERVICE_I =  "Service Item - Inserting structure
*  IT_SERVICE_OS =  "BO BusProcessND: Transaction Subject Create ()
*  IT_SRV_REQ_H =  "Service Request Header - Inserting structure
*  IT_STATUS =  "BO BusProcessND: Business Transaction Status:Process Methods
*  IT_SUBJECT =  "Subject
*  IT_SURVEY =  "Survey table
*  IT_TEXT =  "BO BusProcessND: Process Texts of a Business Transaction
*  CT_ITEM =  "BO BusProcessND: Administrative Data - Transaction Item
   IT_INPUT_FIELDS =  "BO BusProcessND: Fields Entered
*  IT_EXTENSION =  "Ref. structure for BAPI parameter ExtensionIn/ExtensionOut
*  ET_RETURN =  "Return Parameter
*  IT_CM_BIN_FILE_CONTENT =  "SDOK: Table with Binary Document Content for Web Server
*  IT_ACTIVITY =  "BO BusProcessND: Header Data for CRM Activity in Create Mode
*  IT_APPOINTMENT =  "BO BusProcessND: Process Dates of a Transaction
*  IT_CUSTOMER_H =  "BO BusProcessND: Customer data - header
*  IT_CUSTOMER_I =  "BO BusProcessND: Customer data - item
*  IT_DOC_FLOW =  "Object reference - inserting structure
*  IT_ORGANISATION =  "Organisation data - inserting structure
*  IT_PARTNER =  "BO BusProcessND: Process Partner for a Transaction Create()
.



IMPORTING Parameters details for CRM_SSC_SRVREQ_CREATE

IS_CM_BIN_FILE_KEY - Key Structure for attachment of bin. file to Content Mgmt

Data type: CRMS_PREFILL_CM_BIN_FILE_KEY
Optional: Yes
Call by Reference: No ( called with pass by value option)

TABLES Parameters details for CRM_SSC_SRVREQ_CREATE

CT_HEADER - BO BusProcessND: Administration Data Trans. Header Create()

Data type: BAPIBUS20001_HEADER_INS
Optional: No
Call by Reference: Yes

IT_PRODUCT_I - BO BusProcessND: Product data

Data type: BAPIBUS20001_PRODUCT
Optional: Yes
Call by Reference: Yes

IT_QUALIF - Qualification Requirement Set

Data type: CRMS_SSC_QUALIF_INS
Optional: Yes
Call by Reference: Yes

IT_SCHEDULELINE - BO BusProcessND: Schedule line

Data type: BAPIBUS20001_SCHEDLIN
Optional: Yes
Call by Reference: Yes

IT_SERVICE_I - Service Item - Inserting structure

Data type: CRMS_SSC_SERVICE_I_INS
Optional: Yes
Call by Reference: Yes

IT_SERVICE_OS - BO BusProcessND: Transaction Subject Create ()

Data type: CRMS_SSC_SERVICE_OS_INS
Optional: Yes
Call by Reference: Yes

IT_SRV_REQ_H - Service Request Header - Inserting structure

Data type: CRMS_SSC_SERVICE_REQUEST_H_INS
Optional: Yes
Call by Reference: Yes

IT_STATUS - BO BusProcessND: Business Transaction Status:Process Methods

Data type: BAPIBUS20001_STATUS_INS
Optional: Yes
Call by Reference: Yes

IT_SUBJECT - Subject

Data type: CRMS_SSC_SUBJECT_INS
Optional: Yes
Call by Reference: Yes

IT_SURVEY - Survey table

Data type: CRMS_SSC_SURVEY_INS
Optional: Yes
Call by Reference: Yes

IT_TEXT - BO BusProcessND: Process Texts of a Business Transaction

Data type: BAPIBUS20001_TEXT_INS
Optional: Yes
Call by Reference: Yes

CT_ITEM - BO BusProcessND: Administrative Data - Transaction Item

Data type: BAPIBUS20001_ITEM
Optional: Yes
Call by Reference: Yes

IT_INPUT_FIELDS - BO BusProcessND: Fields Entered

Data type: BAPIBUS20001_INPUT_FIELDS
Optional: No
Call by Reference: Yes

IT_EXTENSION - Ref. structure for BAPI parameter ExtensionIn/ExtensionOut

Data type: BAPIPAREX
Optional: Yes
Call by Reference: Yes

ET_RETURN - Return Parameter

Data type: BAPIRET2
Optional: Yes
Call by Reference: Yes

IT_CM_BIN_FILE_CONTENT - SDOK: Table with Binary Document Content for Web Server

Data type: SDOKCNTBINS
Optional: Yes
Call by Reference: Yes

IT_ACTIVITY - BO BusProcessND: Header Data for CRM Activity in Create Mode

Data type: BAPIBUS20001_ACTIVITY_INS
Optional: Yes
Call by Reference: Yes

IT_APPOINTMENT - BO BusProcessND: Process Dates of a Transaction

Data type: BAPIBUS20001_APPOINTMENT_INS
Optional: Yes
Call by Reference: Yes

IT_CUSTOMER_H - BO BusProcessND: Customer data - header

Data type: BAPIBUS20001_CUSTOMER_H
Optional: Yes
Call by Reference: Yes

IT_CUSTOMER_I - BO BusProcessND: Customer data - item

Data type: BAPIBUS20001_CUSTOMER_I
Optional: Yes
Call by Reference: Yes

IT_DOC_FLOW - Object reference - inserting structure

Data type: CRMS_SSC_DOC_FLOW_INS
Optional: Yes
Call by Reference: Yes

IT_ORGANISATION - Organisation data - inserting structure

Data type: CRMS_SSC_ORGMAN_INS
Optional: Yes
Call by Reference: Yes

IT_PARTNER - BO BusProcessND: Process Partner for a Transaction Create()

Data type: CRMS_SSC_PARTNER_INS
Optional: Yes
Call by Reference: Yes

Copy and paste ABAP code example for CRM_SSC_SRVREQ_CREATE Function Module

The ABAP code below is a full code listing to execute function module POPUP_TO_CONFIRM including all data declarations. The code uses the original data declarations rather than the latest in-line data DECLARATION SYNTAX but I have included an ABAP code snippet at the end to show how declarations would look using the newer method of declaring data variables on the fly. This will allow you to compare and fully understand the new inline method. Please note some of the newer syntax such as the @DATA is not available until a later 4.70 service pack (SP8), which i why i have stuck to the origianl for this example.

DATA:
lt_ct_header  TYPE STANDARD TABLE OF BAPIBUS20001_HEADER_INS, "   
lv_is_cm_bin_file_key  TYPE CRMS_PREFILL_CM_BIN_FILE_KEY, "   
lt_it_product_i  TYPE STANDARD TABLE OF BAPIBUS20001_PRODUCT, "   
lt_it_qualif  TYPE STANDARD TABLE OF CRMS_SSC_QUALIF_INS, "   
lt_it_scheduleline  TYPE STANDARD TABLE OF BAPIBUS20001_SCHEDLIN, "   
lt_it_service_i  TYPE STANDARD TABLE OF CRMS_SSC_SERVICE_I_INS, "   
lt_it_service_os  TYPE STANDARD TABLE OF CRMS_SSC_SERVICE_OS_INS, "   
lt_it_srv_req_h  TYPE STANDARD TABLE OF CRMS_SSC_SERVICE_REQUEST_H_INS, "   
lt_it_status  TYPE STANDARD TABLE OF BAPIBUS20001_STATUS_INS, "   
lt_it_subject  TYPE STANDARD TABLE OF CRMS_SSC_SUBJECT_INS, "   
lt_it_survey  TYPE STANDARD TABLE OF CRMS_SSC_SURVEY_INS, "   
lt_it_text  TYPE STANDARD TABLE OF BAPIBUS20001_TEXT_INS, "   
lt_ct_item  TYPE STANDARD TABLE OF BAPIBUS20001_ITEM, "   
lt_it_input_fields  TYPE STANDARD TABLE OF BAPIBUS20001_INPUT_FIELDS, "   
lt_it_extension  TYPE STANDARD TABLE OF BAPIPAREX, "   
lt_et_return  TYPE STANDARD TABLE OF BAPIRET2, "   
lt_it_cm_bin_file_content  TYPE STANDARD TABLE OF SDOKCNTBINS, "   
lt_it_activity  TYPE STANDARD TABLE OF BAPIBUS20001_ACTIVITY_INS, "   
lt_it_appointment  TYPE STANDARD TABLE OF BAPIBUS20001_APPOINTMENT_INS, "   
lt_it_customer_h  TYPE STANDARD TABLE OF BAPIBUS20001_CUSTOMER_H, "   
lt_it_customer_i  TYPE STANDARD TABLE OF BAPIBUS20001_CUSTOMER_I, "   
lt_it_doc_flow  TYPE STANDARD TABLE OF CRMS_SSC_DOC_FLOW_INS, "   
lt_it_organisation  TYPE STANDARD TABLE OF CRMS_SSC_ORGMAN_INS, "   
lt_it_partner  TYPE STANDARD TABLE OF CRMS_SSC_PARTNER_INS. "   

  CALL FUNCTION 'CRM_SSC_SRVREQ_CREATE'  "Create Service Requests
    EXPORTING
         IS_CM_BIN_FILE_KEY = lv_is_cm_bin_file_key
    TABLES
         CT_HEADER = lt_ct_header
         IT_PRODUCT_I = lt_it_product_i
         IT_QUALIF = lt_it_qualif
         IT_SCHEDULELINE = lt_it_scheduleline
         IT_SERVICE_I = lt_it_service_i
         IT_SERVICE_OS = lt_it_service_os
         IT_SRV_REQ_H = lt_it_srv_req_h
         IT_STATUS = lt_it_status
         IT_SUBJECT = lt_it_subject
         IT_SURVEY = lt_it_survey
         IT_TEXT = lt_it_text
         CT_ITEM = lt_ct_item
         IT_INPUT_FIELDS = lt_it_input_fields
         IT_EXTENSION = lt_it_extension
         ET_RETURN = lt_et_return
         IT_CM_BIN_FILE_CONTENT = lt_it_cm_bin_file_content
         IT_ACTIVITY = lt_it_activity
         IT_APPOINTMENT = lt_it_appointment
         IT_CUSTOMER_H = lt_it_customer_h
         IT_CUSTOMER_I = lt_it_customer_i
         IT_DOC_FLOW = lt_it_doc_flow
         IT_ORGANISATION = lt_it_organisation
         IT_PARTNER = lt_it_partner
. " CRM_SSC_SRVREQ_CREATE




ABAP code using 7.40 inline data declarations to call FM CRM_SSC_SRVREQ_CREATE

The below ABAP code uses the newer in-line data declarations. This allows you to see the coding differences/benefits of the later inline syntax. Please note some of the newer syntax below, such as the @DATA is not available until 4.70 EHP 8.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


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