SAP CIC_GET_ORG_PROFILES Function Module for NOTRANSL: CIC Get Customer Interaction Center Profile

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CIC_GET_ORG_PROFILES is a standard cic get org profiles SAP function module available within SAP R/3 or S/4 Hana systems, depending on your version and release level. It is used for NOTRANSL: CIC Get Customer Interaction Center Profile processing and below is the pattern details for this FM, showing its interface including any import and export parameters, exceptions etc. there is also a full "cut and paste" ABAP pattern code example, along with implementation ABAP coding, documentation and contribution comments specific to this or related objects.

See here to view full function module documentation and code listing for cic get org profiles FM, simply by entering the name CIC_GET_ORG_PROFILES into the relevant SAP transaction such as SE37 or SE38.

Function Group: CIC1
Program Name: SAPLCIC1
Main Program: SAPLCIC1
Appliation area:
Release date: N/A
Mode(Normal, Remote etc): Normal Function Module
Update:

Function CIC_GET_ORG_PROFILES pattern details

In-order to call this FM within your sap programs, simply using the below ABAP pattern details to trigger the function call...or see the full ABAP code listing at the end of this article. You can simply cut and paste this code into your ABAP progrom as it is, including variable declarations.

CALL FUNCTION 'CIC_GET_ORG_PROFILES'"NOTRANSL: CIC Get Customer Interaction Center Profile
  EXPORTING
*  AGENT = SY-UNAME "

 IMPORTING
   PROFILES =  "Customer interaction center profile
   OBJECTLIST =  "CIC list of objects
   PROFILE_OBJID =  "Object ID
   PROFILE_OBJID_STEXT =  "Object Name
   AGENT_STEXT =  "Object Name
   FRAMEWORK_ID =  "Framework ID

TABLES
   PROFILE_LIST =  "Customer interaction center profiles

EXCEPTIONS
   CALL_CENTER_NOT_FOUND = 1    AGENT_GROUP_NOT_FOUND = 2    PROFILES_NOT_FOUND = 3    NO_HR_RECORD = 4    CANCEL = 5 

.

IMPORTING Parameters details for CIC_GET_ORG_PROFILES

AGENT -

Data type: CIC0_AGENT
Default: SY-UNAME
Optional: Yes
Call by Reference: No ( called with pass by value option)

EXPORTING Parameters details for CIC_GET_ORG_PROFILES

PROFILES - Customer interaction center profile

Data type: CICPROFILE
Optional: No
Call by Reference: No ( called with pass by value option)

OBJECTLIST - CIC list of objects

Data type: CIC_OBJECT_LIST
Optional: No
Call by Reference: No ( called with pass by value option)

PROFILE_OBJID - Object ID

Data type: OBJEKTID
Optional: No
Call by Reference: No ( called with pass by value option)

PROFILE_OBJID_STEXT - Object Name

Data type: STEXT
Optional: No
Call by Reference: No ( called with pass by value option)

AGENT_STEXT - Object Name

Data type: STEXT
Optional: No
Call by Reference: No ( called with pass by value option)

FRAMEWORK_ID - Framework ID

Data type: CICFRPROF
Optional: No
Call by Reference: No ( called with pass by value option)

TABLES Parameters details for CIC_GET_ORG_PROFILES

PROFILE_LIST - Customer interaction center profiles

Data type: CICPROFILES
Optional: No
Call by Reference: No ( called with pass by value option)

EXCEPTIONS details

CALL_CENTER_NOT_FOUND -

Data type:
Optional: No
Call by Reference: No ( called with pass by value option)

AGENT_GROUP_NOT_FOUND -

Data type:
Optional: No
Call by Reference: No ( called with pass by value option)

PROFILES_NOT_FOUND -

Data type:
Optional: No
Call by Reference: No ( called with pass by value option)

NO_HR_RECORD -

Data type:
Optional: No
Call by Reference: No ( called with pass by value option)

CANCEL -

Data type:
Optional: No
Call by Reference: No ( called with pass by value option)

Copy and paste ABAP code example for CIC_GET_ORG_PROFILES Function Module

The ABAP code below is a full code listing to execute function module POPUP_TO_CONFIRM including all data declarations. The code uses the original data declarations rather than the latest in-line data DECLARATION SYNTAX but I have included an ABAP code snippet at the end to show how declarations would look using the newer method of declaring data variables on the fly. This will allow you to compare and fully understand the new inline method. Please note some of the newer syntax such as the @DATA is not available until a later 4.70 service pack (SP8), which i why i have stuck to the origianl for this example.

ABAP code using 7.40 inline data declarations to call FM CIC_GET_ORG_PROFILES

The below ABAP code uses the newer in-line data declarations. This allows you to see the coding differences/benefits of the later inline syntax. Please note some of the newer syntax below, such as the @DATA is not available until 4.70 EHP 8.

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