CRMT_IC_MDB_ITEM SAP (Table for Agent-Specific Interaction Center Information) Structure details
Description: Table for Agent-Specific Interaction Center Information
Related tables to CRMT_IC_MDB_ITEM
Access table CRMT_IC_MDB_ITEM
Structure field list including key, data, relationships and ABAP select examples
CRMT_IC_MDB_ITEM is a standard SAP Structure so does not store data like a database table does. It can be used to define the fields of other actual tables or to process "Table for Agent-Specific Interaction Center Information" Information within sap ABAP programs.
This is done by declaring abap internal tables, work areas or database tables based on this Structure. These can then be used to store and process the required data appropriately.
i.e. DATA: wa_CRMT_IC_MDB_ITEM TYPE CRMT_IC_MDB_ITEM.
The CRMT_IC_MDB_ITEM table consists of various fields, each holding specific information or linking keys about Table for Agent-Specific Interaction Center Information data available in SAP. These include ITEMRUNTIME (Agent-Specific Information Received from Interaction Center), QUEUEID (Agent-Specific Information Received from Interaction Center), QUEUEDESCRIPTION (Agent-Specific Information Received from Interaction Center), CHANNELID (Agent-Specific Information Received from Interaction Center).. See below for full list along with technical details, documentation, text table, check tables, foreign key relationships, conversion routines, relevant tcodes and example ABAP select code etc. .
Delivery Class:Display/Maintenance via tcode SM30: Display/Maintenance Allowed but with Restrictions
SAP enhancement categories: Can Be Enhanced (Deep)
SAP CRMT_IC_MDB_ITEM structure fields - Full list of fields found in SAP data dictionary
| Field | Description | Data Element | Data Type | length (Dec) | Check table | Conversion Routine | Domain Name | MemoryID | SHLP |
| ITEMID | Agent-Specific Information Received from Interaction Center | CRMT_IC_MDB_ITEMID | STRG | 0 | |||||
| ITEMRUNTIME | Agent-Specific Information Received from Interaction Center | CRMT_IC_MDB_ITEMRUNTIME | STRG | 0 | |||||
| QUEUEID | Agent-Specific Information Received from Interaction Center | CRMT_IC_MDB_QUEUEID | STRG | 0 | |||||
| QUEUEDESCRIPTION | Agent-Specific Information Received from Interaction Center | CRMT_IC_MDB_QUEUEDESC | STRG | 0 | |||||
| CHANNELID | Agent-Specific Information Received from Interaction Center | CRMT_IC_MDB_CHANNELID | STRG | 0 | |||||
| CHANNELDESCRIPTION | Agent-Specific Information Received from Interaction Center | CRMT_IC_MDB_CHANNELDESC | STRG | 0 | |||||
| PROCESSINGSTATUSID | Agent-Specific Information Received from Interaction Center | CRMT_IC_MDB_ITEMPSID | STRG | 0 | |||||
| PROCESSINGSTATUSDESCRIPTION | Agent-Specific Information Received from Interaction Center | CRMT_IC_MDB_ITEMPSDESC | STRG | 0 |
| Key field | Non-key field |
How do I retrieve data from SAP structure CRMT_IC_MDB_ITEM using ABAP code?
As CRMT_IC_MDB_ITEM is a database structure and not a table it does not store any data in the SAP data dictionary. The ABAP SELECT statement is therefore not appropriate and can not be performed on CRMT_IC_MDB_ITEM as there is no data to select.How to access SAP table CRMT_IC_MDB_ITEM
Within an ECC or HANA version of SAP you can also view further information about CRMT_IC_MDB_ITEM and the data within it using relevant transactions such asSE11 (ABAP Dictionary Maintenance)
SM30 (Maintain Table Data)
SE80 (Object Navigator)
SE16 (Data Browser).
Search for further information about these or an SAP related objects