WFMS_CIC_CTI_H SAP (CTI Header Data) Structure details
Description: CTI Header Data
Related tables to WFMS_CIC_CTI_H
Access table WFMS_CIC_CTI_H
Structure field list including key, data, relationships and ABAP select examples
WFMS_CIC_CTI_H is a standard SAP Structure so does not store data like a database table does. It can be used to define the fields of other actual tables or to process "CTI Header Data" Information within sap ABAP programs.
This is done by declaring abap internal tables, work areas or database tables based on this Structure. These can then be used to store and process the required data appropriately.
i.e. DATA: wa_WFMS_CIC_CTI_H TYPE WFMS_CIC_CTI_H.
The WFMS_CIC_CTI_H table consists of various fields, each holding specific information or linking keys about CTI Header Data data available in SAP. These include CON_ID (SAPphone: Statistics - Connection ID), REQ_TYPE (SAPphone: Request Type (Phone Call, E-Mail, Fax, ...)), CON_DIRECT (SAPphone: Connection Direction (Inbound, Outbound, Autom c.)), EXT_ADTY ().. See below for full list along with technical details, documentation, text table, check tables, foreign key relationships, conversion routines, relevant tcodes and example ABAP select code etc. .
Delivery Class:Display/Maintenance via tcode SM30: Display/Maintenance Allowed but with Restrictions
SAP enhancement categories: Cannot Be Enhanced
SAP WFMS_CIC_CTI_H structure fields - Full list of fields found in SAP data dictionary
| Field | Description | Data Element | Data Type | length (Dec) | Check table | Conversion Routine | Domain Name | MemoryID | SHLP |
| CLIENT | Client | MANDT | CLNT | 3 | Assigned to domain | MANDT | |||
| CON_ID | SAPphone: Statistics - Connection ID | SP_CONID | CHAR | 32 | SYSUUID_C | ||||
| REQ_TYPE | SAPphone: Request Type (Phone Call, E-Mail, Fax, ...) | SP_RQ_TYPE | NUMC | 2 | SP_RQ_TYPE | ||||
| CON_DIRECT | SAPphone: Connection Direction (Inbound, Outbound, Autom c.) | SP_CONDRC | CHAR | 1 | SP_CONDRC | ||||
| EXT_ADTY | 0 | ||||||||
| EXT_ADDR | SAPphone: Statistical Data - External Address | SP_EXTADDR | CHAR | 241 | SXIDN | AD_SMTPADR | |||
| INT_ADTY | 0 | ||||||||
| INT_ADDR | SAPphone: Statistical Data - Internal Address | SP_INTADDR | CHAR | 241 | SXIDN | AD_SMTPADR | |||
| SERVER | Name of SAPconnect Node or Telephony Server | SX_NODE_ID | CHAR | 6 | Assigned to domain | SX_NODE_ID | SXN | SX_NODE_ID | |
| TIME_ZONE | Time Zone | TZNZONE | CHAR | 6 | Assigned to domain | TZNZONE | |||
| START_TMSP | UTC Time Stamp in Short Form (YYYYMMDDhhmmss) | TIMESTAMP | DEC | 15 | TZNTSTMPS | ||||
| F_ABAND | SAPphone: Statistical Data - Flag Abandoned ('X'/' ') | SP_F_ABD | CHAR | 1 | SP_BOOLEAN | ||||
| QUEUE | SAPphone: ACD group/campaign | SP_QUEUE | CHAR | 30 | CHAR30 | ||||
| FLG_SENT_TO_BW | Checkbox | XFELD | CHAR | 1 | XFELD |
| Key field | Non-key field |
How do I retrieve data from SAP structure WFMS_CIC_CTI_H using ABAP code?
As WFMS_CIC_CTI_H is a database structure and not a table it does not store any data in the SAP data dictionary. The ABAP SELECT statement is therefore not appropriate and can not be performed on WFMS_CIC_CTI_H as there is no data to select.How to access SAP table WFMS_CIC_CTI_H
Within an ECC or HANA version of SAP you can also view further information about WFMS_CIC_CTI_H and the data within it using relevant transactions such asSE11 (ABAP Dictionary Maintenance)
SM30 (Maintain Table Data)
SE80 (Object Navigator)
SE16 (Data Browser).
Search for further information about these or an SAP related objects