SAP OSS Notes
214388 SAP OSS Note - User decision in logon language
SAP OSS Note 214388 version 0007 contains details of a know issue related to User decision in logon language . This includes any associated symptoms and instructions on how to fix it, see below for full details. Also check out the comments section to view/add related contributions, questions or screen shots, based on real life experience of this oss note and problem.
...For more information about the SAP support system known as OSS please check out the SAP OSS NOTES SECTION, whih includes how to download & implement them onto your SAP system using transaction code SNOTE.
Note 214388 Details:
When does this problem occur
Work items of the type 'user decision' are displayed in the wrong
language. This problem only occurs for work items that implement a u
ser decision. Furthermore the decision options and the title of the user
decision are displayed in the wrong language.
Cause of the problem and Pre-requisites
The workflow runtime system generates work items and thus texts in a
certain language. The language is among other things determined b
y the initiator of the work flow. For work flows that generate work
items for users in different languages a problem occurs since the
texts (work item texts) are generated in the language of the workflow
initiator. There are two ways to solve the problem:
The company agrees on a company language e.g. English. As a result, all
work items are generated in English. Therefore, they do not ne
ed to be translated.
The users maintain the flag 'Display work items texts in logon language'
in their 'personal workflow settings'.
If the corresponding flag is set the work item texts are translated into
the logon language for the inbox selection. The system refers
to the task definition of the work items, reads the text in the logon
language, and generates the work item texts.
For user decisions this algorithm does not work since the work item
texts of the user decision are stored in the workflow definitions.
A selection of the corresponding texts from the workflow is not very
efficient. Use the procedure described in the solutions part of
this note.
Solution instructions
Create new tasks for the user decisions. Goto the corresponding workflow
definitions and copy the standard tasks from there. Then, mai
ntain the work item text of the task. In addition, implement the source
code corrections.
Description of problem
Solution instructions
Please import the corrections attached to this OSS note into your SAP system using SNOTE.
You can also view the full details of this OSS note and download it to your SAP system ready for implementation using transaction code SNOTE. Once it has been downloaded you can read the full details, check out any installation instructions including manual changes and see if there are any pre-requisites.
You can also check if a new version of note 214388 has been released as well as see if the note is valid for your current SAP system landscape.
Check if SAP OSS note 214388 has already been downloaded and is valid
To check if this note has already been download, what status it has and if it is valid for your system first execute t-code SNOTE and click on the SAP Note Browser icon
From here you can just enter the note number 214388 and press execute. If the note already exists it's details will be displayed. See here for full step by step instructions on how to check if an SAP note has been downloaded and is valid for your system.
If note 214388 does not exist on your system you will receive the message "Unable to find SAP Note that meets specified criteria"
If this is the case you will need to download the note to you SAP system also using transaction SNOTE. For further details see Download note using SNOTE. Even if it does exist you may still want to check if you have downloaded the latest version of the note.
Alternatively you can find full details of this note on the SAP service market place(SNumber / Service market place login will be required)