SAP OSS Notes

36677 SAP OSS Note - Structure of components for customer incidents








SAP OSS Note 36677 version 0073 contains details of a know issue related to Structure of components for customer incidents . This includes any associated symptoms and instructions on how to fix it, see below for full details. Also check out the comments section to view/add related contributions, questions or screen shots, based on real life experience of this oss note and problem.

...For more information about the SAP support system known as OSS please check out the SAP OSS NOTES SECTION, whih includes how to download & implement them onto your SAP system using transaction code SNOTE.

Note 36677 Details:





When does this problem occur



Component tree structure




Cause of the problem and Pre-requisites



Please find the component structure within the attached file!




Solution instructions




Description of problem



Tree structure, SMP, SAP Service Marketplace, components, customer


incident

Solution instructions


Please import the corrections attached to this OSS note into your SAP system using SNOTE.

You can also view the full details of this OSS note and download it to your SAP system ready for implementation using transaction code SNOTE. Once it has been downloaded you can read the full details, check out any installation instructions including manual changes and see if there are any pre-requisites.

You can also check if a new version of note 36677 has been released as well as see if the note is valid for your current SAP system landscape.

Check if SAP OSS note 36677 has already been downloaded and is valid


To check if this note has already been download, what status it has and if it is valid for your system first execute t-code SNOTE and click on the SAP Note Browser icon
Icon used to execute SAP Note Browser report within SNOTE

From here you can just enter the note number 36677 and press execute. If the note already exists it's details will be displayed. See here for full step by step instructions on how to check if an SAP note has been downloaded and is valid for your system.



If note 36677 does not exist on your system you will receive the message "Unable to find SAP Note that meets specified criteria"
Icon used to execute SAP Note Browser report within SNOTE

If this is the case you will need to download the note to you SAP system also using transaction SNOTE. For further details see Download note using SNOTE. Even if it does exist you may still want to check if you have downloaded the latest version of the note.

Alternatively you can find full details of this note on the SAP service market place(SNumber / Service market place login will be required)